Privacy Policy

This privacy policy ("Policy") outlines the choices available to you and our practices concerning your Information (as defined below). In this Policy, “CodeVista”, “we” or “us” refers to CodeVista Inc. We determine the reasons for using your Information and how it is utilized, which designates us as the data controller in certain jurisdictions.For the purposes of this Policy, “Information” encompasses any details pertaining to an identified or identifiable individual. By utilizing the Website and Services, you agree to our rules and policies governing the handling of your Information. You acknowledge that we collect, process, use, and store your Information as outlined in this Policy. If you do not agree with this Policy, you should refrain from participating in any of the Games. Should you change your mind in the future, you must discontinue playing the Games and may exercise your rights concerning your Information as detailed in this Policy.
1. PERSONAL INFORMATION WE COLLECT: We will process and use the following Information about you:

1.1 Information you provide to us

· Contact information, such as your name, username, phone number and email address.

· Payment information, such as the form of payment you use, payment method details (such as credit or debit card number).

· Any photos that you upload to your profile.

· Transaction and purchase information, such as any cash top-ups that you make and the frequency with which you top-up your account in the Game.

1.2 Information we automatically collect or is generated about you when you play the Games

· Identifiers: your IP address, advertising ID, Adjust ID, HTTP header, MAC address, device ID, third-party app IDs (apptoken), country and city level location data and device information (such as model, brand, language, and operating system).

· Cookies: We utilize cookies and similar technologies (such as web beacons, log files, scripts, and eTags) to improve your experience while using the Games. Cookies are small files that, when placed on your device, enable us to offer specific features and functionality. You have the choice to allow the installation of these Cookies or disable them later on. You can accept all Cookies or configure your device or web browser to provide notifications during the installation process, or refuse to accept all Cookies by adjusting the relevant cookie settings on your device. However, if you decline to install Cookies, the Game may not function as intended.

· Information regarding your use of the Games: game ID,date and time stamps of game events, game time, achieved scores, interactions with our teams, advertising and promotions engagement, transaction records, evidence of you using cheating software or using modified versions of the Games.

1.3 Information received from third parties

· Payment providers: When you make payments in our Games, we receive the following Information from our payment providers about your transactions: transaction ID, country, payment provider used, purchased item, currency, value, and payment timestamp.

· Advertising partners: we receive Information from third-party advertising providers, including user ID and Information on your interactions with advertising shown in on our Mobile Games.

· Mobile measurement partners: we obtain data from third parties to monitor the effectiveness of our marketing campaigns and identify potential fraud within these campaigns. This information may include advertising identifiers, IP addresses, location data, and transaction details.

· Communication providers: in certain games, there are features such as chat, audio, or video calls that are facilitated by third-party providers. When these functionalities are utilized, we may receive information about you from these providers, which can include third-party IDs, usernames, or content in certain instances.
2. CHILDREN: Our games are intended for individuals aged 18 and above. If you are under 18, we advise obtaining permission from your parents or legal guardian before playing our games. We encourage you to review this policy with your parents to ensure full understanding. Parents who have concerns about their child's use of our games or have questions can reach out to us via email at: [email protected].
3. HOW WE USE YOUR PERSONAL INFORMATION: We use your Information to:

· Deliver the Games to you: We utilize your information to fulfill our contractual commitment to enable you to create an account, participate in the Games (including as a guest), retain your progress, engage in Games with your friends, and communicate with them through in-game chat, audio, or video calls (where applicable). The information processed for these purposes encompasses your registration details, information provided during gameplay, identifiers, data generated and displayed during gameplay, and details regarding your usage of the Games.

· Improve and monitor Game use. We have a legitimate interest in enhancing our Games for our users. In pursuit of this goal, we may automatically gather or generate information about your gameplay experience, as well as details about your device including battery status, Wi-Fi signal strength, device make and model, and operating system.

· Offer support and address your inquiries or issues: When you contact us for assistance, we will use your information to establish a support account, address and resolve your queries and concerns, and provide assistance as needed. This process fulfills our contractual commitment to you. The information we use for this purpose includes your registration details, identifiers, device information such as Wi-Fi strength and available storage space, and any other relevant information collected through our customer support channels.

· Conduct analytics. We have a legitimate interest in analyzing the usage patterns of our Games, newsletters, and advertising campaigns, as well as other forms of interaction and interest. In carrying out this analysis, we will utilize the information automatically collected or generated when you play the Games or engage with our newsletters and advertising campaigns. This includes(a)creating anonymized and aggregated data;(b)developing user segments based on specific characteristics or interests;(c)conducting predictive analytics to understand your preferences and interests.

· Send you updates about in-Game offers. We will present you with personalized promotional offers and information regarding virtual in-game items that can be purchased. These offers will be tailored to you based on your gameplay, location, device information, and interactions within the game. We do this to better serve your interests and enhance your gaming experience, aligning with our legitimate business interests.

· To prevent fraud, safeguard CodeVista against legal claims or disputes, and enforce our terms and legal obligations, we have a legitimate interest in protecting our users from online abuse and other forms of anti-social or illegal activity within our games. Additionally, we aim to safeguard our own interests by (1) Monitoring game usage to identify fraudulent or other detrimental user behaviors that threaten the integrity of our games.(2)Taking action to address fraud and concerning behaviors.(3)Defending ourselves against legal claims or disputes.(4)Enforcing our terms and policies.

In carrying out these activities, we may process relevant information provided by you, information automatically collected about you, and information shared with us by third parties. This ensures the security and integrity of our games and protects the interests of our users and CodeVista Inc.

· Conduct surveys. Occasionally, we may invite you to participate in surveys that are beneficial for understanding our user community and enhancing our games. Your participation in these surveys is valuable to us and aligns with our legitimate interests. If you choose to take part, we will process your registration information and any other details collected through the survey questions to gain insights that contribute to the improvement of our games. Your participation is greatly appreciated and helps us better serve our user base.
4. WHO WE SHARE YOUR PERSONAL INFORMATION WITH: We share your Information with selected third parties, including:

· Other players and users will have access to view your profile information, in-game activities, and any additional information you decide to share with them, including chat data.

· Third party developers: When we publish third party games, we share your Information with the developer of the relevant Game in order to provide you with the Game.

· Companies who belong to the same group as CodeVista. We share your Information with different entities which are part of our group of companies.

· Law enforcement agencies, public authorities or other judicial bodies and organisations. We may share information if legally obligated or if we have a good faith belief that it is reasonably necessary to comply with a legal obligation, process or request; enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection).

· Change of corporate ownership. If we are involved in a merger, acquisition, bankruptcy, reorganisation, partnership, asset sale or other transaction, we may disclose your Information as part of that transaction.
5. THIRD PARTY PRIVACY PRACTICES: If you access any games through a third-party platform ("Third-Party Services"), please be aware that those services may collect additional information about you, including information you directly share with them or information related to your use of the games, according to their own terms and privacy policies. The privacy practices outlined in this Policy do not extend to Third-Party Services. Any links within the games to Third-Party Services do not imply our endorsement or review of those services.
6. SECURITY: While we have implemented security measures to safeguard the privacy and integrity of your information, it's important to note that transmitting information over the internet is not entirely secure. We take additional steps to protect your information and limit the amount of data we process. For instance, when you provide us with your password during registration, we use a one-way hash to secure it.
7. RETENTION OF YOUR INFORMATION: We retain your information for the duration of your registration or use of our games, and up to three years after you cease interacting with the games. When deleting information, we take steps to ensure it is irrecoverable or irreproducible, and electronic files containing information are permanently deleted.
8. CHANGES: We will post any updates or revisions to this Policy on this platform. In the event of significant changes, we will notify you through our website and within the game itself.
9. CONTACT US: To reach out with any questions or comments regarding this Privacy Policy or data collection, please email us at [email protected]. We strive to address your concerns promptly.